First...We do not hide our return policy or make you stand on your head to make a return. We put it right out front and easy to find. Our #1 priority, is to make sure the pillow is right for you. If not, then we want you to have an easy return experience!
Our Return Policy: We ask that you give us at least 5 nights (you will know by then if MBP is for you).
We ask that you return the pillow within 30 days as we donate returns to the military and we want them in the best shape possible.
You will have to pay return shipping (as we are a small company), but usually the return via USPS is around nine dollars.
Other than that everything is listed on our returns page in the Customer Care menu item.